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Accenture invests in Reserv to advance AI-Powered claims processing for global insurers

The technology is designed to help underwriters and claims professionals manage increasingly complex datasets while improving decision-making and service outcomes.

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Accenture has announced a strategic investment in Reserv, a company focused on transforming property and casualty (P&C) insurance claims through automation and artificial intelligence. The collaboration is expected to drive innovation across the claims ecosystem and support better results for insurers and their customers.

As part of the deal, Accenture Ventures will back Reserv’s continued development of its AI-native claims servicing platform. The technology is designed to help underwriters and claims professionals manage increasingly complex datasets while improving decision-making and service outcomes.

“Insurance claims processing remains at the core of the customer promise and ripe for end-to-end reinvention and disruption. Reserv’s AI-native servicing platform empowers insurers to act on more granular claims data for greater efficiency and accuracy, enabling faster claim processing and better customer experience. The feedback loop to risk selection drives greater resilience and more competitive pricing in the market,” said Kenneth Saldanha, senior managing director and Accenture’s North America Insurance lead.

Reserv operates as a third-party administrator (TPA), providing services across the U.S. and the U.K. The company’s claims platform combines advanced analytics, a comprehensive data warehouse, and generative AI to automate routine functions and improve agility within insurance operations.

By analyzing structured and unstructured data collected from legacy systems, clients, and third parties, Reserv helps carriers gain a deeper understanding of risks. The insights generated by its platform allow insurers to adjust strategies quickly and offer pricing that reflects real-time risk conditions.

“Reserv was built to help insurance carriers leverage modern technology and platforms to scale quickly while unlocking new data. Working with Accenture strengthens our ability to scale that vision faster, while meeting the rigorous demands of today’s insurers,“ said CJ Przybyl, CEO and co-founder of Reserv. 

Through this partnership, Accenture will assist Reserv in expanding its business model to support integration and configuration for large global carriers managing legacy data environments.

Reserv is also joining Accenture Ventures’ Project Spotlight, an accelerator program that connects early-stage data and AI startups with Accenture’s industry knowledge and global network of enterprise clients.

Financial terms of the investment have not been disclosed.

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