OpenAI has appointed Denise Dresser as its new Chief Revenue Officer, a role in which she will lead the company’s global revenue operations across enterprise services and customer success. Her arrival comes as the organisation continues its rapid expansion, becoming what it describes as the fastest-growing business platform in history.

Dresser brings extensive leadership experience from the tech sector, including her most recent position as CEO of Slack. During her tenure, she guided Slack through its integration with Salesforce and helped advance how millions of workers use AI-driven tools to collaborate and manage their workloads. Before joining Slack, she spent more than ten years at Salesforce, where she helped shape and run major global sales operations serving some of the company’s largest clients.

“We’re on a path to put AI tools into the hands of millions of workers, across every industry. Denise has led that kind of shift before, and her experience will help us make AI useful, reliable, and accessible for businesses everywhere,” said Fidji Simo, CEO of Applications.

OpenAI highlighted that Dresser is joining at a time when AI is becoming embedded in everyday workflows, with companies moving from initial experiments to deploying AI across entire organisations. According to the company, 75% of workers report that AI has improved the speed or quality of their work. Many users are saving 40–60 minutes each day, while those relying heavily on AI report saving more than 10 hours per week. The organisation also noted that around three-quarters of users say AI now allows them to complete tasks that were previously inaccessible.

OpenAI continues to scale its enterprise reach through products such as ChatGPT for Work and its API, which enables businesses to integrate AI directly into their internal systems. More than one million business customers are currently using OpenAI technologies, including major organisations such as Walmart, Morgan Stanley, Intuit, Databricks, Target and Lowe’s. These companies use the tools for a mix of customer-facing solutions, operational improvements and day-to-day workplace activities.

Reflecting on her new role, Dresser said, “I’ve spent my career helping scale category-defining platforms, and I’m looking forward to bringing that experience to OpenAI as it enters its next phase of enterprise transformation.”