Susannah Frost has been named the President of Chick-fil-A Inc., effective from October 1st. Andrew Cathy will remain the Chief Executive Officer, taking care of enterprise strategy and culture. Susannah Frost will focus on core business operations and also lead the executive committee.
Chick-fil-A has historically been running on a President-CEO model and Ms. Frost will be the sixth person to hold the president role since its founding in 1967.
“Susannah has demonstrated tremendous leadership throughout the business and has the range of expertise that will help the company continue growing with care and confidence,” Cathy said in a statement. “The timing is right to expand our leadership capabilities to include a president who will work closely with me and our executive committee to steward our domestic and global expansion.”
At Chick-fil-A, Frost is now in charge of restaurant development and field operations. She also manages the company’s real estate holdings and more than 3,000 domestic restaurant locations. She worked as a real estate attorney at Troutman Sanders before joining Chick-fil-A, where she eventually became a partner. Frost began working for the firm in 2007 and has progressed to take on more responsibilities in the legal, operations, and restaurant development departments.
“The future continues to offer so much potential and promise as we look to grow our opportunities to provide care and great food as well as live out our corporate purpose,” Frost said in a statement. “We have the opportunity to scale care with excellence across 3,000-plus restaurants and international markets.”
Frost graduated from Emory University with a law degree and the University of Georgia with a bachelor’s degree in mathematics. She also finished executive education courses at Harvard and Columbia Universities.
