Grab, Southeast Asia’s super-app, and Open AI, have merged to create AI solutions that are useful for this internet-driven world. 

This collaboration is the first of its kind for Open AI. Grab will access Open AI’s technical and strategic expertise to partner on solutions tailored to the specific needs of users in Southeast Asia.

This collaboration means that GrabMaps can be updated even more quickly, making the experience better for both consumers and driver-partners. Furthermore, Grab plans to introduce ChatGPT Enterprise to some employees in a trial run. This move is part of their ongoing efforts to encourage more staff to use AI tools, aiming to enhance productivity across the board.

“We’ve been a pioneer of AI adoption in the region, and believe that generative AI has a lot of potential to further transform the way we solve problems for our partners and users. We’re excited to work with OpenAI as a partner to help accelerate the exploration and use of this technology within Grab. Our goal with any new technology has always been to use it to solve real problems, at scale. Equipped with the latest tools, we look forward to building novel and delightful experiences for our customers while improving the way that every Grabber works,” said Philipp Kandal, Chief Product Officer, Grab.