Fidelity Bank Plc has reaffirmed its commitment to small business empowerment with the official launch of its Fidelity SME Empowerment Program (FSEP) 2025, offering 100 Nigerian entrepreneurs digital tools and tailored business support designed to streamline operations and accelerate sustainable growth.
The initiative was introduced at a well-attended event hosted at the bank’s SME Hub in Gbagada, Lagos, where entrepreneurs and industry stakeholders gathered for the unveiling of a transformative digital package centred around ERPRev-enabled POS systems. The comprehensive suite of tools is being provided free of charge to qualifying SMEs as part of the bank’s broader strategy to enhance business efficiency through technology.
Delivering the keynote on behalf of Dr. Nneka Onyeali-Ikpe, Managing Director/CEO of Fidelity Bank Plc, Mr. Stanley Amuchie, Executive Director/Chief Operations and Information Officer, underscored the pivotal role SMEs play in Nigeria’s economic landscape: “At Fidelity Bank, we believe SMEs are not just the backbone of our economy—they are the architects of innovation, resilience, and inclusive growth. Through the Fidelity SME Empowerment Program (FSEP), we are providing 100 entrepreneurs with the tools, training, and support they need to thrive in today’s digital economy.”
Participants in the program will receive an extensive package that includes a fully-installed POS desktop system, ERPRev business software, a receipt printer and barcode scanner, inventory data input assistance, financial and bookkeeping training, branding support, onboarding guidance, six months of post-installation monitoring, and a free Fidelity POS with instant settlement.
Designed as a three-day capacity-building experience, the program also features masterclasses, hands-on training, and networking opportunities to promote innovation and collaboration among entrepreneurs.
Mrs. Adaonah Kene-Uyawune, CEO of Manmark, Fidelity Bank’s strategic partner on the project, highlighted the long-term impact of the intervention: “This digital transformation initiative is a game changer. It replaces manual bookkeeping with a unified system that simplifies accounting, inventory, HR, and profitability tracking. These tools are not handouts, they are instruments for long-term business success.”
According to data from the Nigerian Bureau of Statistics, SMEs account for 96% of all businesses in the country, provide jobs to over 80% of the workforce, and contribute nearly 50% to national GDP. Despite their significance, many continue to depend on outdated, manual processes that hinder scalability and reduce access to credit and investment.
Fidelity Bank’s initiative directly addresses these challenges by enabling SMEs to embrace digital transformation, thereby improving operational efficiency, increasing transparency, and unlocking access to new markets. Through the Fidelity SME Empowerment Program, the bank reinforces its position as a leading driver of small business success in Nigeria’s digital economy.
