Pasito has raised $21 million in Series A funding as it looks to scale its AI-based platform designed to automate benefits administration across the insurance sector. The round was led by Insight Partners, with participation from Y Combinator and MTech Capital.
The company provides an AI-native workspace focused on group health, life and retirement benefits. Its platform converts unstructured plan and census data into a unified and structured data layer, replacing manual processes that have long slowed brokers and insurance carriers. Pasito said the system supports end-to-end automation across quoting, sales, marketing, enrolment, customer support and claims.
Pasito is targeting an industry that continues to rely heavily on spreadsheets and manual data entry. According to the company, these legacy workflows introduce errors, increase operational costs and often result in confusing experiences for employees.
Founder and chief executive Pauline Roteta said many organisations remain burdened by what she describes as “operational debt”, where outdated systems and fragmented processes create inefficiencies. Pasito’s platform is designed to remove that burden by automating complex benefits workflows with greater accuracy and consistency.
The company said its core AI agents can build benefit plans with 98 percent accuracy, compared with an industry average of 74 percent, according to data from LIMRA. Pasito estimates that this improvement removes hundreds of hours of manual work for each employer group.
Its pre-configured engagement agents are also used to generate benefits guides, microsites, highlight sheets, personalised recommendations, plan comparisons, sales materials, translations and customer support content. Tasks that previously took weeks can now be completed within minutes, the company said.
Pasito reports rapid growth across the benefits ecosystem. Its customers include Reliance Matrix and New York Life, alongside OneDigital and Daybright Financial. Deployments now span thousands of employers across the United States, and the company said its annual recurring revenue has increased 50 times over the past year.
Insight Partners said Pasito is “re-architecting how work gets done” in an industry in need of modernisation, adding that the platform has the potential to reshape benefits operations at scale.
The new funding will be used to expand Pasito’s engineering team and further develop its agentic AI infrastructure. The company plans to extend automation across additional product lines and workflows, while also growing its forward-deployed teams. These teams work directly with carriers, brokers, employers and partners to help automate complex processes that have traditionally depended on manual effort.
Pasito also plans to increase investment in sales and marketing, citing rising demand from large enterprises seeking faster and more accurate benefits operations.
MTech Capital said Pasito is addressing one of the most persistent challenges in insurance. Manual plan construction, the firm noted, has constrained brokers and carriers for decades. It said Pasito replaces this process with AI systems that are accurate, compliant and scalable.
Looking ahead, Pasito expects clients to build their own proprietary AI agents within the platform, supporting white-labelled deployments while allowing organisations to retain control over compliance, accuracy and branding.
The company operates within a competitive insurtech market that includes players such as Noyo and Benepass. Pasito positions itself differently by offering a full AI-native operating layer rather than individual automation tools.
Its platform structures complex insurance documents into an auditable data format, automates plan creation with near-complete accuracy and generates custom sales and support materials on demand. It is designed to support compliance and transparency in highly regulated environments.
Pasito’s data and workflows cover group health, life and retirement benefits, and the platform is both HIPAA and SOC 2 compliant. It is built for large carriers and brokerages with strict operational requirements.
The company also highlighted that it is female-owned and received WBENC certification in 2025. Roteta said credibility in complex industries comes from deep operational understanding and consistent delivery.
An external LIMRA analysis cited by the company highlights the accuracy gap between manual and automated plan construction. Pasito views this gap as evidence of a wider shift towards agentic AI within financial services, as it looks to bring its technology to more carriers, brokers and financial institutions.
