Aster DM Healthcare, a leading integrated healthcare provider in the GCC announced the launch of its flagship digital health platform, myAster, in the Kingdom of Saudi Arabia. This launch complements Aster’s plans to expand its footprint in the Kingdom and transform the healthcare experience in the country.
The app offers a range of services, including online pharmacy, prescription home delivery, appointment management, video consultation, and home care services.
As part of its launch at the prestigious LEAP 2025 event, myAster unveiled a groundbreaking feature: AI and gen AI voice integration in collaboration with Google Cloud. This advanced capability introduces Arabic voice response, allowing users to describe their symptoms in their native dialect for personalized and culturally relevant interactions.
myAster is designed to cater to the diverse needs of users, enabling them to monitor their health vitals, access lab reports and medical records, and participate in specialized chronic disease management programs for conditions like diabetes and hypertension. With these features, myAster offers a holistic solution for individuals to take charge of their wellness journey proactively.
Commenting on the launch of myAster in Saudi Arabia, Alisha Moopen, Managing Director & Group CEO, Aster DM Healthcare said “The launch of myAster in Saudi Arabia is a pivotal moment in our journey to bring integrated and accessible healthcare solutions to the Kingdom. With the introduction of myAster, we continue to lead the digital revolution in the GCC, reaffirming our commitment to building a future-ready healthcare ecosystem that prioritizes convenience, accessibility, and innovation.”
Nalla Karunanithy, CEO of Digital Health and E-Commerce, Aster DM Healthcare added “myAster not only empowers individuals to take charge of their health but also bridges the gap between patients and specialists by guiding them to the right care based on real-time symptom analysis. By leveraging AI and collaborating with Google Cloud, we’re setting a new standard for digital healthcare innovation. As we continue to innovate, our vision is to build a future where healthcare is not only smarter and more efficient but also deeply human-centered, meeting the unique needs of every individual we serve.”
“Unlocking solutions that empower customers remains the most critical component of every enterprise’s digital transformation strategy,” said Bader Almadi, Google Cloud GM in Saudi Arabia at Google Cloud. “Using Google Cloud’s AI and generative AI technologies, Aster DM Healthcare aims to transform the patient experience with myAster. The introduction of Arabic voice response, powered by our advanced AI models, makes healthcare more accessible and personalized for the people of Saudi Arabia, demonstrating the potential of AI to revolutionize how healthcare is delivered.”
Aster DM Healthcare has committed an investment of SAR 1 billion (USD 250 million) in Saudi Arabia over the next 2-3 years, demonstrating its unwavering commitment to enhancing healthcare in the region. This investment will support the expansion of Aster Pharmacy to 180 stores across the Kingdom, while also scaling bed capacity to 1,000 through the establishment of five new hospitals in major cities alongside the existing Aster Sanad Hospital.
Additionally, Aster plans to launch 30 medical centers to reinforce its integrated healthcare model and provide employment opportunities to approximately 4,900 people in the Kingdom over the next five years.